Brad Towers
Vice President Solutions Architects / Sales Engineering
London, UK.About
Global Solutions Architecture and Sales Engineering leader with 15+ years of international experience, specializing in driving technical excellence, operational efficiency, and customer success. Proven expert in building and leading high-performing global teams, standardizing processes, and delivering measurable business results, including a Net Promoter Score (NPS) of 80. Adept at cybersecurity architecture, blockchain technology, and forging strategic partnerships to deliver high-impact solutions and foster cross-border innovation.
Work
Chainlink Labs
|Head of Solutions Architects - GTM
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Summary
As Global Head of Solutions Architecture at Chainlink Labs, I lead a team dedicated to pushing the boundaries of Web3, enabling seamless cross-chain interoperability and delivering high-quality off-chain data to on-chain protocols.
Highlights
Led global GTM solutions architecture for Web3, enabling seamless cross-chain interoperability and high-quality off-chain data delivery.
Established a globally aligned team strategy, enhancing decentralized ecosystems and cross-border interoperability for Web3 solutions.
Drove development of infrastructure connecting decentralized systems with real-world data, fostering innovation across international markets.
Pioneered new possibilities with off-chain compute, driving innovation in decentralized applications and protocols.
BlueCat Networks
|Vice President – Global Solutions Architects
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Summary
Directed a global team of Solutions Architects, driving collaboration and standardizing processes to enhance efficiency and customer satisfaction.
Highlights
Directed a global team of Solutions Architects across multiple time zones, implementing standardized processes that reduced Technical Win time by 30%.
Streamlined Pre-Sales to Post-Sales handovers, improving alignment and achieving a 15% improvement in CSAT scores.
Deployed Vivun Hero platform, tracking 3,000+ SA activities annually, improving Win Rates by over 10% and reducing technical engagement time-to-value by 30%.
Played a key role in achieving a Net Promoter Score (NPS) of 80, positioning BlueCat as a leader in customer satisfaction.
Scaled personalized product demonstrations using Consensus, increasing team productivity by 15-20%.
Overhauled lab enablement processes using Tech Accelerator and SkyTap platforms, reducing time-to-value by 80% and enhancing team readiness.
Enrolled Global SA team in Demo2Win training, standardizing demonstration techniques and elevating customer engagement effectiveness.
Forcepoint
|Director – Sales Engineering – Northern Europe
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Summary
Led the Sales Engineering team for Northern Europe, driving quota attainment, channel partner programs, and optimizing sales engineering activities.
Highlights
Rebuilt and led the UK&I Sales Engineer team, achieving 86% YoY team quota attainment and 124% personal quota attainment for FY2018.
Designed and implemented a channel partner alignment program, enabling regional partners to effectively deliver tailored value propositions.
Implemented Vivun Hero platform, optimizing Sales Engineering activities to achieve a 7% improvement in Win Rates and a 25% reduction in time to secure Technical Wins.
Enrolled the Northern Europe SA team in Demo2Win training, enhancing customer-facing engagements and value proposition clarity.
Streamlined Pre-Sales to Post-Sales handovers, enhancing Professional Services readiness and reducing Technical Support escalation rates by 25%.
Established PoC tracking mechanisms, measuring success rates and optimizing outcomes to provide actionable insights to Sales Leadership and improve deal velocity.
HP Enterprise Security
|Director – Sales Engineering – EMEA
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Summary
Led the EMEA Pre-Sales team, driving collaboration, improving win rates, and integrating teams from acquired companies.
Highlights
Promoted to lead the EMEA Pre-Sales team, restructuring and aligning the North East Sales Engineering team to drive collaboration and improve win rates by 20%.
Integrated teams from three acquired companies (TippingPoint, Fortify, ArcSight) under a unified process for demonstrations, presentations, and PoCs.
Trained the entire EMEA team in the Demo2Win program, driving consistency and impact in customer presentations across the region.
Introduced measurable PoC success tracking via Salesforce, enabling insights into effectiveness and increasing close rates for PoC-driven opportunities.
Launched a competitive intelligence initiative, equipping Solutions Architects with advanced competitor product knowledge to strengthen technical positioning.
BigFix/IBM
|Manager – PreSales – Eastern Region, U.S.
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Summary
Managed PreSales teams for the Eastern U.S., growing team size and promoting internal talent while driving strategic insights for Sales Leadership.
Highlights
Managed PreSales teams for the Eastern U.S., growing team size by 50% and promoting internal talent to leadership roles.
Completed the IBM Leadership Training Program, enhancing skills in team management, strategic planning, and cross-functional collaboration.
Developed a PoC request process, documenting success criteria and enabling better alignment with client goals.
Participated in forecast, pipeline, and QBR discussions, driving strategic insights for Sales Leadership.
Achieved 104% quota attainment in the second year, contributing to year-over-year growth.
Skills
Leadership
Cross-Cultural Leadership, Team Coaching, Global Leadership, Strategic Leadership, Team Management.
Strategy & Business Development
Global Strategy Development, International Market Expansion, Business Development, Strategic Partnerships, Competitive Intelligence.
Sales Engineering & Solutions Architecture
Solutions Architecture, Sales Engineering, Pre-Sales, Post-Sales Handovers, Professional Services Enablement, Proof of Concept (PoC) Management, Technical Sales Forecasting, Technical Win, Product Demonstrations.
Customer & Partner Relations
Partner & Client Relations, Customer Success, Customer Satisfaction (CSAT) Optimization, Net Promoter Score (NPS), Stakeholder Management.
Operational Excellence
Operational Efficiency, Process Standardization, Deal Velocity Optimization, Win Rate Optimization, Escalation Rate Reduction, Time-to-Value Reduction.
Technology & Domain Expertise
Cybersecurity Architecture, Information Protection, Policy Development, Blockchain Technology, Web3, Cross-chain Interoperability, Off-chain Data, On-chain Protocols, Off-chain Compute, Decentralized Ecosystems.
Tools & Platforms
Salesforce, Vivun Hero, Consensus, Tech Accelerator, SkyTap, Demo2Win.